HomePrivacy Policy

Privacy Policy

Introduction

ChaosCult (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of information:

Personal Data

  • Identity Data: Includes first name, last name, username or similar identifier, and title.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Includes bank account and payment card details.
  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

Non-Personal Data

  • Aggregated Data: We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose.

How We Collect Your Data

  • Direct Interactions: You may provide us with your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our services
  • To develop new products, services, features, and functionality
  • To process your transactions and manage your orders
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
  • To process your requests, orders, payments, and any other transactions
  • To send you technical notices, updates, security alerts, and support and administrative messages
  • To enforce our terms, conditions, and policies
  • To comply with legal obligations and resolve any disputes we may have

Sharing Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Other Users: When you share personal information or otherwise interact with public areas of the site, such information may be viewed by all users and may be publicly distributed outside the site.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe